Privacy Policy
At Bo-Kaap Handball Club NPO, protecting your privacy is our priority. We follow the European GDPR and South Africa’s POPIA, ensuring your personal data is handled responsibly.
Information We Collect
When you interact with our website, you may voluntarily provide personal information such as your name, email address, phone number, messages via contact forms, newsletter subscriptions, or donations through our GoFundMe campaign. In addition, we automatically collect certain information about your visit, including IP address, browser type, operating system, pages visited, and the time spent on our website.
Social media interactions with our channels (such as likes, comments, and shares) may also result in the collection of data, but we only process information that is publicly available or shared with us voluntarily.
How We Use Your Data
Your personal data is used to provide and improve our services. This includes sending newsletters via Mailjet, responding to your messages, processing donations, enhancing website functionality, understanding user behavior, and complying with legal requirements under GDPR and POPIA.
We may also analyze aggregated, anonymized data to better understand usage patterns and optimize the website experience for all visitors.
Cookies and Tracking
Our website uses cookies to improve usability and monitor performance. Functional cookies help the website operate correctly, while analytical cookies track visitor behavior for insights. Marketing cookies support campaigns on social media or via the newsletter. You can adjust cookie settings in your browser, although some website features may be affected.
Newsletters
By subscribing to our newsletter, your name and email address are stored securely via Mailjet. You can unsubscribe anytime using the link in the newsletter or by contacting us directly.
Contact Form
Our website features links and embedded content from GoFundMe, Facebook, Instagram, X / Twitter, YouTube, and other external plugins. Any interaction with these services may result in data processing by the third-party providers, which is beyond our control.
We ensure, however, that data transfers to countries outside the EU or South Africa comply with legal safeguards such as Standard Contractual Clauses where applicable.
Data Security
Your information is protected through SSL encryption, access control limited to authorized personnel, and regular security updates for the WordPress system and plugins.
Your Rights
Under GDPR and POPIA, you have the right to:
- Access the personal data we store about you
- Correct any inaccuracies
- Request deletion where permitted
- Restrict processing
- Withdraw consent at any time
- Object to processing
- Request data portability
To exercise your rights, please contact the responsible person listed below.
Data Retention
Contact form submissions and newsletter data are retained for a maximum of three years unless legally required otherwise. Donor information is retained according to relevant financial regulations. Analytical data is anonymized wherever possible to minimize privacy risks.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be published on this page, and the latest version takes effect immediately.